Terms of Service

Welcome to SUTA-SAGA By visiting our website and purchasing from us, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.

1. General Information This website is operated by SUTA-SAGA. Throughout the site, the terms "we", "us", and "our" refer to SUTA-SAGA. By accessing or using our website, you engage in our "Service" and agree to comply with these Terms of Service. We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for updates.

2. Online Store Terms By agreeing to these Terms of Service, you represent that you are at least 18 years old, or you are accessing the site under the supervision of a parent or guardian. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction. Any breach of these Terms will result in the immediate termination of your services.

3. Product Information, Handloom Characteristics & AI Representation We strive to display our products as accurately as possible; however, please note the following regarding our imagery and craftsmanship:

• The Beauty of Handloom: SUTA-SAGA prides itself on authentic craftsmanship. Because our sarees are handwoven and often feature hand-painted or traditional techniques, you should expect minor irregularities and imperfections in the weave, color, or print. These are not defects; rather, they are the beautiful, distinct hallmarks of human artistry that make your piece truly unique.

• AI Visual Representation: To provide you with an enhanced visual experience and showcase how our sarees look when draped, we utilize Artificial Intelligence (AI) to generate model representations. While we take great care to ensure the saree's design, colors, and borders are represented accurately on these AI models, slight variations may occur between the digital imagery and the physical physical product due to lighting or screen settings.

4. Pricing & Payments All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes, unless otherwise stated. We accept various secure payment methods as available at checkout. We reserve the right to modify prices, discontinue products, or cancel orders at our sole discretion without prior notice.

5. Shipping & Delivery We aim to deliver your order within the estimated timeframe provided during checkout. However, delivery times may vary due to external factors, courier delays, or logistics beyond our control. Please refer to our Shipping Policy for detailed information.

6. Returns & Refunds Our Return and Refund Policy outlines the specific conditions under which returns and exchanges are accepted. Please review it carefully before making a purchase.

7. Accuracy of Information While we strive to provide accurate product descriptions and service information, we are not responsible for typographical errors, pricing mistakes, or omissions on the website. We reserve the right to correct any errors and to change or update information at any time without prior notice.

8. Intellectual Property All content, including images, text, logos, trademarks, and designs on this website, are the exclusive property of SUTA-SAGA and are protected by copyright and intellectual property laws. Any unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability SUTA-SAGA shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of, or inability to use, our website or any products purchased through it.

10. Governing Law These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Maharashtra.

11. Contact Information If you have any questions or concerns about these Terms of Service, please contact us:

• Address: Ekta Colony, Mahadev Nagar, Ishwarpur, 415409, Maharashtra

• Phone: +91 7259163691

• Email: sutasagasarees@gmail.com